Our Shipping Partners: FedEx, UPS, Freight Club
Key Information:
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Complimentary Shipping: Enjoy free shipping on sauna heaters and accessories across the Continental USA.
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Multiple Warehouse Locations: Our products are dispatched from strategically located warehouses in Chicago,
Illinois; Ashland, Wisconsin; Boise, Idaho; and New York, ensuring efficient delivery.
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Customized Shipping Estimates: For accurate shipping timelines, please contact us directly. As delivery
schedules vary depending on the product and season, we offer personalized estimates.
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Extended Delivery Regions: We now also ship to Canada, Alaska, Puerto Rico, and Hawaii. Shipping costs for
Canada are calculated at checkout. For deliveries to Alaska, Puerto Rico, and Hawaii, email us for a tailored
shipping quote.
Shipping Explained in Detail:
We collaborate with the leading distribution partners in the USA, giving us the unique advantage of working with all
key players. This allows us to select the most appropriate partner for your order, based on stock availability and the
fastest shipping route to your location.
It's important to understand that irrespective of the online dealer you choose, your order will be shipped from one of
these central distributors. What sets us apart is our comprehensive network of partners and our direct relationships
with the brands we represent. Our commitment to providing expert and knowledgeable customer support is evident from
our resources like our YouTube channel. In rare cases where we need additional information, we have direct contacts
with the factories to ensure your queries are promptly addressed.
However, please note that shipping times can vary, and while we strive for efficiency, there are limitations. For
example, larger items like sauna heaters that require pallet shipping will generally take at least two weeks for
delivery. We offer express shipping options for an additional fee, but we advise considering these timelines when
placing your order.
For any inquiries or specific questions, feel free to contact us.