Cancellations
We will issue a 100% refund on orders canceled within 4 business days. If an order is canceled after this 4-day grace period ends, there will be a 3% cancellation fee. Please reach out to our support team if you need to cancel your order after it has shipped.
Returns
Our heaters include a 30-day return policy.
You can return this product if:
- You initiate your return within 30 days of product delivery date.
- The product is unused and in its original packaging.
- Installation has not been attempted.
If these requirements are met, your return will be accepted. However, you will be responsible for the return shipping cost and a 20% restocking fee. After we receive the return and it has been inspected at our warehouse, we will refund your original payment method in accordance with the policy listed above.