Cancellations
We will issue a 100% refund on orders canceled within 4 business days or before the order has shipped - whichever deadline arrives first. If an order is canceled after, there will be a 3% cancellation fee. Please reach out to our support team if you need to cancel your order after it has shipped.
Returns
Our heaters include a 30-day return policy.
You can return this product if:
- You initiate your return within 30 days of product delivery date.
- The product is unused.
- Installation has not been attempted.
If these requirements are met, your return will be accepted. However, you will be responsible for the return shipping cost and a 20% restocking fee. After we receive the return and it has been inspected at our warehouse, we will refund the card you used for your purchase in accordance with the policy listed above.